Description
Global Innovator's Award 2007 Submission. Category 3
Procter & Gamble implemented a Strategic Sourcing program, developed and implemented in collaboration with Jones Lang LaSalle, that for the first time has resulted in a single provider of bundled soft services (BSS) across a global portfolio in 26 countries. The initiative was innovative in its scope?consolidating contracts with more than 100 suppliers into a single source providing seven soft services plus dining services worldwide?and in its execution, which included a plan for minimal service disruption and guarantees that the supplier would achieve savings of nearly 10 percent while maintaining or raising service levels at every location.
Keywords:
award submission, sourcing, outsourcing, bundle, soft services, service delivery, contract, consolidation