Description
Berlin Summit, September 22-24, 2008. Educational Session #I.
Moderator: Ben Munn, Director, Global Corporate Services, CB Richard Ellis
Speakers: Robyn Kaiser, Director, Global Business Strategy, American Express
Susan Mitchell-Ketzes, Vice President, HOK
American Express has 65,000 employees and occupies over 12 million square feet of real estate - and they're growing. To meet the corporation's goal of reducing real estate costs, they have implemented an enterprise-wide programme called BlueWork. This programme incorporates alternative workplace strategies, which allow for constant expansion without taking on incremental space - providing significant savings to the bottom line.
But BlueWork is about more than just the physical office space. It is a comprehensive solution that integrates information technology to enhance work output, HR policies to encourage new ways of working, plus the latest innovations in corporate office environments. Through the implementation of these innovations, American Express anticipates an annual cost avoidance of between $15 and $20 million USD. Over time, these strategies are poised to save American Express $100 million whilst supporting the continued expansion of their workforce.
File Size: 5.71 MB
Keywords:
Berlin Summit, 2008, presentation, BlueWork, American Express, financial performance, talent, attraction, retention, workplace, business strategy, balanced scorecard, customer engagement, partnership, global, change, toolkit