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Service Delivery Comes of Age

Outsourcing in the Era of the Networked Global Enterprise

Passport Level:
Publication Date: Oct - 2006

Authors:  Richard Kadzis
Document Type: Article
Publisher: CoreNet Global
Number Of Pages: 12


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Knowledge Topics:


Description

Cover Story.
 
What was an evolution is now a revolution, with the transformation of in-house management of most all real estate functions to outsourced delivery of globally integrated portfolio. This cover story article examines the service delivery industry has followd the lead of its clientele's globally expanding and more centralized enterprises. A more sophisticated model for managing shared services has evolved and change is a fact of life.

File Size: 856 KB.

Keywords:

service provider, partner, shared services, outsourcing, integration, CRM, client relationship management, strategic alliance management, insourcing, RFP, request for proposal, cost, risk



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